Store Policies

    General Sales of Firearms, Receivers, Ammo, Accessories & Magazines

    Any sale of firearms, magazines, receivers, ammo or accessories must be picked up at our store in Galesburg. We do not ship any items from our website to the end user, unless arrangements have been made ahead of time. If you place an order on the website, we will call you when it is in and you can pick it up at your convenience.

    ***WITH THE NEW LAW THAT WENT INTO EFFECT ON 1-12-23, HERE IN ILLINOIS, MANY OF THE ITEMS ON OUR WEBSTITE ARE NOT LEGAL FOR ILLINOIS RESIDENTS TO OWN. IF YOU HAVE A QUESTION ON THE LEGALITY OF THE ITEM YOUR LOOKING TO PURCHASE...PLEASE CALL 1-309-343-4121, DURING NORMAL BUSINESS HOURS, AND WE'LL TRY TO HELP YOU NAVIGATE THIS CRAZY LAW.***

    Customer Service

    If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

    Consumer Data Privacy

    We respect your privacy and are committed to protecting it.

    The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

    The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

    Secure Transmission

    All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.

    Online Price & Description Errors

    Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

    If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that $dealerName will be the final arbiter of discrepancies in the online catalog.

    PROTECT WHAT MATTERS MOST! GALESBURG GUNS GEAR & AMMO Galesburg, IL 309-343-4121-ph